Good Evening members of the ASO, tonight we have many important things to talk about.
We are going to hear from several members who are planning various events for the spring career day. The topics include: speakers, business recruiters, publicity, reservations for campus space, and finally the setting up of booths.
I. Call to Order; roll call
II. Approval of Agenda
III. Approval of minutes from previous meeting
IV. Spring Career day events
A. Speakers
B. Business Recruiters
C. Publicity
D. Reservations for campus space
E. Setting up of booths
V. Announcements
VI. Chair's summary, adjournment
2009년 5월 12일 화요일
assignment 10.15
Dear Ms. Samantha M. Murray
President, Starbucks
Recently, I stopped into a local Starbucks coffee shop to observe some of the behavior; from both the customers and staff.
First, I walked in and sat down and observe some of the interactions between the people. I noticed that the customers were having discussions amongst themselves and seemed pretty happy, that is to say they weren't noticably distracted by the coffee, so the quality must be at least tolerable. From there I took a look around at the store. It appeared clean. In fact, there was a staff member cleaning the windows at the time.
Next, I ordered coffee. I was second in line, so I paid attention to the interaction in front of me. It was cordial. The staff are all Koreans. The conversation is usually a little more polite than what you might find in an American shop but also shorter because of the language barrier. When it was my turn to order I said "hello" (I know the staff because I go there everyday) and might polite conversation as well.
The local Starbucks seems to be a well run outfit. The experience was pleasant and I enjoyed relaxing there at the end of the day. The other customers seemed to as well. It was clean and there seemed to be no reason for complaint.
Sincerely,
Terence Koppen
President, Starbucks
Recently, I stopped into a local Starbucks coffee shop to observe some of the behavior; from both the customers and staff.
First, I walked in and sat down and observe some of the interactions between the people. I noticed that the customers were having discussions amongst themselves and seemed pretty happy, that is to say they weren't noticably distracted by the coffee, so the quality must be at least tolerable. From there I took a look around at the store. It appeared clean. In fact, there was a staff member cleaning the windows at the time.
Next, I ordered coffee. I was second in line, so I paid attention to the interaction in front of me. It was cordial. The staff are all Koreans. The conversation is usually a little more polite than what you might find in an American shop but also shorter because of the language barrier. When it was my turn to order I said "hello" (I know the staff because I go there everyday) and might polite conversation as well.
The local Starbucks seems to be a well run outfit. The experience was pleasant and I enjoyed relaxing there at the end of the day. The other customers seemed to as well. It was clean and there seemed to be no reason for complaint.
Sincerely,
Terence Koppen
assignment 14.18
letter of recommendation
Dear Mrs. Jonasz
I just had a job interview that went very well! They asked for a letter of recommendation and I was hoping that you could provide one. I've thought of some of the points that could be brought up in the letter.
1. I work well with other people
2. I always have a great attitude
3. I have high standards of quality for my work.
The job is for a copy editor at a local newspaper. The interviewer aked that the letter be sent directly to him. Here is the address:
John Wilkes
1212 Newbury st.
Haverton, NJ, 61212
I would very much appreciate you assisting me with this. I would like to thank you in advance for sending the letter by 15 June.
Dear Mrs. Jonasz
I just had a job interview that went very well! They asked for a letter of recommendation and I was hoping that you could provide one. I've thought of some of the points that could be brought up in the letter.
1. I work well with other people
2. I always have a great attitude
3. I have high standards of quality for my work.
The job is for a copy editor at a local newspaper. The interviewer aked that the letter be sent directly to him. Here is the address:
John Wilkes
1212 Newbury st.
Haverton, NJ, 61212
I would very much appreciate you assisting me with this. I would like to thank you in advance for sending the letter by 15 June.
assignment 14.12
three questions that I would ask a potential employer.
1. What are some of the benefits of working here?
2. How do you like this company?
(I've actually asked this question and received a reply of "eh, it's a job")
3. How long do you plan on working here?
1. What are some of the benefits of working here?
2. How do you like this company?
(I've actually asked this question and received a reply of "eh, it's a job")
3. How long do you plan on working here?
assignment pg. 49-50
16. telephone call
17. e-mail
18. report
19. letter
20. face to face conversation
21. teleconference
22. memo
17. e-mail
18. report
19. letter
20. face to face conversation
21. teleconference
22. memo
assignment 12.1
John f. Kennedys Inaugeral speech.
In the speech, John F. Kennedy does a very good job of addressing several different audiences as well as walking a tightrope with his message.
A. The introduction seemed to meld into the body, not clearly defined. Between the body and the conclusion, however, there is a clear division.
B. The speech, overall is very organized. The Body is broken up into two parts as the president addresses each potential audience directly.
C. As far as verbal signposts, the president addresses each audience directly, not really a great transition but it works very well in the speech. Mr. Kennedy also uses the transition "finally" twice in the speech.
D. There was definately clear themes. Mr. Kennedy focused on the past of the U.S. as well as what he meant to represent to the rest of the world. he definately walked a tightrope of building confidence in the American audience's ability to defend itself without making a proclamation of war.
E. He did not really use facts or statistics but rather protrayed an idealistic and optimistic overall picture.
F. As mentioned above, the point of the speech was to build a sense of optimism.
G. It would be difficult to imagine him not being enthusiastic for becoming the president. He did say "Let us never fear to negotiate, or negotiate out of fear" which seems to say he was willing to do alot of work.
In the speech, John F. Kennedy does a very good job of addressing several different audiences as well as walking a tightrope with his message.
A. The introduction seemed to meld into the body, not clearly defined. Between the body and the conclusion, however, there is a clear division.
B. The speech, overall is very organized. The Body is broken up into two parts as the president addresses each potential audience directly.
C. As far as verbal signposts, the president addresses each audience directly, not really a great transition but it works very well in the speech. Mr. Kennedy also uses the transition "finally" twice in the speech.
D. There was definately clear themes. Mr. Kennedy focused on the past of the U.S. as well as what he meant to represent to the rest of the world. he definately walked a tightrope of building confidence in the American audience's ability to defend itself without making a proclamation of war.
E. He did not really use facts or statistics but rather protrayed an idealistic and optimistic overall picture.
F. As mentioned above, the point of the speech was to build a sense of optimism.
G. It would be difficult to imagine him not being enthusiastic for becoming the president. He did say "Let us never fear to negotiate, or negotiate out of fear" which seems to say he was willing to do alot of work.
assignment 1.12
Reebok would benefit from greater diversity because they would have input from different groups of people. Instead of creating just a niche product, they can now create many products for all kinds of people to buy. put another way, their product market is bigger. Also, if one part of the market doesn't like them, they have all the other parts to sell to as well.
assignment 1.10
I would make a program or basic language and culture mandatory for all Thai employees. I would make a Thai culture and basic language program necessary for american management. This would help prevent the issues that are occuring solely because of a lack of understanding and basic communication.
2009년 4월 27일 월요일
assignment business outline letter
Americana English Language Institute
The purpose of Americana English Language Institute
Americana English Language Institute has been established to provide english language service to a largely underprivelaged, underserved community. The institute plans to utilize U.S. service members looking for an opportunity to serve the community Pyeongtaek and Anjeong-ri.
Classes will be conducted for 2 hours daily at 3:00 p.m. and 7:00 p.m. . There will be two classes conducted at each time. Each class will be taught by one teacher and two volunteers will contribute as teachers assistants. Thirty students will be taught per class. Each class will last 16 weeks.
Concerning the administrative functions there will be several other staff members to serve critical roles. There will be two secretaries who serve clerical functions such as admitting new students and providing information to prospective students. There will also be two managers to oversee the operations during the scheduled hours of operation. The staff will also include two janitors to maintain the premises.
We are currently seeking available space within the community for the purpose of teaching the classes. Necessary space would include: 2 offices, one each for the manager and secretary; 2 classrooms; and one janitorial office.
We have provided a prospective budget for the aforementioned expenses.
Staff Expenses
-4 Teachers/ salary- $30,000 each per year
-8 Volunteers/ salary- $0 each per year
-2 Managers/ salary- $40,000 each per year
-2 Secretaries/ salary- $20,000 each per year
-2 Janitors/ salary- $20,000 each per year
Building Expenses
-Building/ rent- $100,000
The school will operate on funds provided by a variety of sources. Both Korean available public funds as well charitable donations from private individuals and institutions will help offset the cost of operation. Finally, we will have a tuition of $1,000 per class.
Hopefully, The Americana English Language Institute will be able to achieve the goals of providing opportunities for U.S. service members as well as teach Koreans english.
The purpose of Americana English Language Institute
Americana English Language Institute has been established to provide english language service to a largely underprivelaged, underserved community. The institute plans to utilize U.S. service members looking for an opportunity to serve the community Pyeongtaek and Anjeong-ri.
Classes will be conducted for 2 hours daily at 3:00 p.m. and 7:00 p.m. . There will be two classes conducted at each time. Each class will be taught by one teacher and two volunteers will contribute as teachers assistants. Thirty students will be taught per class. Each class will last 16 weeks.
Concerning the administrative functions there will be several other staff members to serve critical roles. There will be two secretaries who serve clerical functions such as admitting new students and providing information to prospective students. There will also be two managers to oversee the operations during the scheduled hours of operation. The staff will also include two janitors to maintain the premises.
We are currently seeking available space within the community for the purpose of teaching the classes. Necessary space would include: 2 offices, one each for the manager and secretary; 2 classrooms; and one janitorial office.
We have provided a prospective budget for the aforementioned expenses.
Staff Expenses
-4 Teachers/ salary- $30,000 each per year
-8 Volunteers/ salary- $0 each per year
-2 Managers/ salary- $40,000 each per year
-2 Secretaries/ salary- $20,000 each per year
-2 Janitors/ salary- $20,000 each per year
Building Expenses
-Building/ rent- $100,000
The school will operate on funds provided by a variety of sources. Both Korean available public funds as well charitable donations from private individuals and institutions will help offset the cost of operation. Finally, we will have a tuition of $1,000 per class.
Hopefully, The Americana English Language Institute will be able to achieve the goals of providing opportunities for U.S. service members as well as teach Koreans english.
2009년 4월 26일 일요일
assignment 10.5
Identify the best graphic to illustrate the following data.
a. Figure showing the process of turning grapes into wine.
-Flow chart
b. Figure showing proportion of tax dollars spent on different services.
- pie chart
c. Data showing the divisions of a college.
- Organization chart
d. Figures showing the operating revenue of a company for the past five years
- table
e. Figures comparing sales of PDA's.
- Bar chart
f. Percentages showing the causes of forest fires.
- Pie chart
g. Figurese comparing the cost of cable, DSL, and satellite internet service.
- Bar chart
h. Figure showing the distribution of West Nile virus in humans by state.
- line chart
a. Figure showing the process of turning grapes into wine.
-Flow chart
b. Figure showing proportion of tax dollars spent on different services.
- pie chart
c. Data showing the divisions of a college.
- Organization chart
d. Figures showing the operating revenue of a company for the past five years
- table
e. Figures comparing sales of PDA's.
- Bar chart
f. Percentages showing the causes of forest fires.
- Pie chart
g. Figurese comparing the cost of cable, DSL, and satellite internet service.
- Bar chart
h. Figure showing the distribution of West Nile virus in humans by state.
- line chart
Assignment 6.4
Vortex Enterprises
5888 Solomon Ave.
West Hanover, PA, 96640
1 February 2009
Ms. Nancy Mercado, Manager, Convention Services
Paris Las Vegas Hotel
281 Paris Dr.
Las Vegas, NV, 87551
Dear Ms. Mercado:
I am inquiring about some of the hotel and convention services available at your establishment.
Vortex Enterprises plans to host a four day sales convention/ vacation to thank our employees.
We are looking for some specific information regarding the features and services of Paris Las Vegas Hotel.
-We will require 75 rooms with a view of the Strip for four days.
-We plan on using conference rooms for one and half days.
-What other features are included with the use of the conference rooms?
-Will there be banquet hall space available for 140 people?
-We would like to know what entertainment is scheduled at Paris Las Vegas Hotel as well as what entertainment is available for families.
-The possible dates for this event are July 8-12 or August 18-22.
Answers to these questions would be extremely helpful and any information that you can provide would be much appreciated. An expediant response will help us choose the destination for our event. I would like to thank you in advance for responding by April 1 2009.
Sincerely,
Terence Koppen, Manager, Corporate Travel Department
5888 Solomon Ave.
West Hanover, PA, 96640
1 February 2009
Ms. Nancy Mercado, Manager, Convention Services
Paris Las Vegas Hotel
281 Paris Dr.
Las Vegas, NV, 87551
Dear Ms. Mercado:
I am inquiring about some of the hotel and convention services available at your establishment.
Vortex Enterprises plans to host a four day sales convention/ vacation to thank our employees.
We are looking for some specific information regarding the features and services of Paris Las Vegas Hotel.
-We will require 75 rooms with a view of the Strip for four days.
-We plan on using conference rooms for one and half days.
-What other features are included with the use of the conference rooms?
-Will there be banquet hall space available for 140 people?
-We would like to know what entertainment is scheduled at Paris Las Vegas Hotel as well as what entertainment is available for families.
-The possible dates for this event are July 8-12 or August 18-22.
Answers to these questions would be extremely helpful and any information that you can provide would be much appreciated. An expediant response will help us choose the destination for our event. I would like to thank you in advance for responding by April 1 2009.
Sincerely,
Terence Koppen, Manager, Corporate Travel Department
2009년 4월 19일 일요일
Assignment 1
Memorandum
Date: 19 APR 09
To: All employees of Berkshire Corporation.
From: Terence Koppen, Chief Operations Officer
Subject: New policy regarding weekend and holiday scheduling
It is important to first recognize the hard work and dedication of all the employees of Berkshire Corp. Everyone has put in many hours making this one of the best companies in the world, not just in terms of production but also in terms of quality of life. With that said, there will be a new policy enacted at the beginning of next month (May 2009) regarding weekend and holiday schedules. Below is a list of changes.
1. Scheduled eight hour shifts will be provided each day of the weekend (Saturday and Sunday) for all employees.
2. These shifts will begin at 5:00 a.m.
3. Employees must be scheduled to work eight hour shifts for half of all federal holidays.
4. The specific scheduling for these shifts will be determined by each team supervisor.
5. Holiday shifts will be compensated with time and a half pay.
As proud members of the Berkshire Corporation. team we know that each employee will understand the necessity of this new policy and will relish the opportunity to provide greater productivity for the entire company.
6. There will be a holiday party sponsored by the company at the end of the year to reward you for all of your hard work.
Berkshire Corporation.
1975 Appleton Ave.
Rockford IL, 61108
2009년 4월 12일 일요일
Chapter 5 activity: 5.15
Date: 12 Apr 09
To: Paul Rosenberg <PaulRosenberg@CTCcorp.com>
From: Terence Koppen <TerenceKoppen@CTCcorp.com>
Subject: Updated Project Manager Interview Information
Mr. Rosenberg
As you requested I am sending you the updated schedule regarding the interviews for the project manager position.
-09:30 Lara Lee. senior project manager at High Point Industries. M.A. degree.
-10:30 Carol Chastain. She spent nine years as a project manager for the Piedmont corp.
-11:30 Richard Emanual. Systems analyst and consultant for several companies.
I also wanted to confirm your exclusion of Ms. Iwu. She has typically been included in these meetings but is not scheduled to be part of these. Let me know if you would like her to attend.
Terence Koppen,
Vice President, Human Resources.
To: Paul Rosenberg <PaulRosenberg@CTCcorp.com>
From: Terence Koppen <TerenceKoppen@CTCcorp.com>
Subject: Updated Project Manager Interview Information
Mr. Rosenberg
As you requested I am sending you the updated schedule regarding the interviews for the project manager position.
-09:30 Lara Lee. senior project manager at High Point Industries. M.A. degree.
-10:30 Carol Chastain. She spent nine years as a project manager for the Piedmont corp.
-11:30 Richard Emanual. Systems analyst and consultant for several companies.
I also wanted to confirm your exclusion of Ms. Iwu. She has typically been included in these meetings but is not scheduled to be part of these. Let me know if you would like her to attend.
Terence Koppen,
Vice President, Human Resources.
2009년 4월 5일 일요일
Assignment: Audience Benefits and the "You" View
23. You are welcome to rent our power equipment after you demonstrate proficiency in its use.
24. To provide your account with the utmost security, we ask that you verify any large check presented for immediate payment.
25. Completing the enclosed card enables us to provide you with great customer service.
26. For just $139 per person, you can enjoy a two night getaway package to Orlando that includes hotel accomadations, Pleasure Island tickets, and complimentary breakfasts.
27. Completing the enclosed questionaire will allow us to provide you with a master schedule for summer vacations.
28. An in-house training program is provided for you to improve your writing skills.
29. Giving you, our customers, store credit allows us to provide name brands at discount prices.
30. If your instructor has requested the iPod as a learning tool, we are able to distribute them to you free of charge.
24. To provide your account with the utmost security, we ask that you verify any large check presented for immediate payment.
25. Completing the enclosed card enables us to provide you with great customer service.
26. For just $139 per person, you can enjoy a two night getaway package to Orlando that includes hotel accomadations, Pleasure Island tickets, and complimentary breakfasts.
27. Completing the enclosed questionaire will allow us to provide you with a master schedule for summer vacations.
28. An in-house training program is provided for you to improve your writing skills.
29. Giving you, our customers, store credit allows us to provide name brands at discount prices.
30. If your instructor has requested the iPod as a learning tool, we are able to distribute them to you free of charge.
Assignment: Selecting Communication Channels
16. I think a telephone call would allow me to obtain the information quickly and is the best way to communicate the request considering the short deadline for the assignment.
17. When a customer wants official information like price lists and is across international borders the best way to communicate is probably through fax.
18. I would use a report to communicate information about internship programs. That would allow for more information to be displayed and read at the other persons convenience.
19. for official government business, especially something that needs to be recorded properly, I would write a letter.
20. In order to appear professional when delivering information about an employee I would conduct a face-to-face meeting with the individual.
21. For an important meeting that's taking place with large geographical distance between individuals involved it is probably best to use a video teleconference.
22. I would use a memo to get information delivered to several people who all go to the same place but at different times.
17. When a customer wants official information like price lists and is across international borders the best way to communicate is probably through fax.
18. I would use a report to communicate information about internship programs. That would allow for more information to be displayed and read at the other persons convenience.
19. for official government business, especially something that needs to be recorded properly, I would write a letter.
20. In order to appear professional when delivering information about an employee I would conduct a face-to-face meeting with the individual.
21. For an important meeting that's taking place with large geographical distance between individuals involved it is probably best to use a video teleconference.
22. I would use a memo to get information delivered to several people who all go to the same place but at different times.
2009년 3월 30일 월요일
blog answers for blog questions
My name is Terence and I'm a sophomore at Central Texas College. I'm currently enrolled in a business writing class of which this blog is a part of the grade. I took this course to satisfy the writing portion of the Associates of General Studies degree program. I would like to continue my education by completing a degree in Political Science and furthermore attend law school and become a lawyer. Specifically I would like to study international law. Hopefully this course will improve my professional communication skills and prepare for the completion of my education.
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